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About / Our process

Our process

Clear decisions made early keep your timeline and budget on track.

Our process

From first chat to handover

Here is how a project with us runs.

Step 1

A 15 minute call

Tell us what you have in mind. It is never too early to bring a builder in.

Step 2

Plans and consent

We work with your architect, spot costly design issues and tell you if you need building consent.

Step 3

Clear scope and price

For your peace of mind, we explain the fixed price and charge up options, and any changes are priced before the work starts.

Step 4

The build

We send regular project management updates, so you know how your build and schedule are going every step of the way.

Step 5

Handover

We are known for satisfied customers, a quality first approach and a builder who still answers the phone. After handover you have a 12 month defects notification period and an independent Halo 10 year guarantee.

After handover

Covered after the build

Two things protect your home once the work is finished.

Halo 10 year residential guarantee

As NZ Certified Builders members we can offer one of the most complete 10 year guarantees on the market. It is run independently, and it moves to the new owner if you sell within 10 years.

12 month defects notification period

For 12 months after handover you can tell us about any defects in the work, and we come back to put them right.

FAQ

Questions we get asked a lot

Something else on your mind? Book a 15 minute call and ask us directly.

When should I involve a builder?

That depends on you. Some clients come with plans already drawn. Others like a builder’s input from the start, because an experienced builder can spot high costs or tricky details in a design early.

Most building work needs a consent. We can tell you whether your project needs one or could be exempt.

You do for restricted building work. That is any work that involves or affects:

  • the primary structure, like walls, foundations, floors and roofs
  • weathertightness, meaning work on the outside of the building that keeps the weather out
  • the design of fire safety systems in multi unit homes

As NZ Certified Builders members we can offer the Halo 10 year residential guarantee, one of the most complete 10 year guarantees on the market. It is run independently of NZCB, so your home stays covered even in the unlikely event that something happens to us or to NZCB. If you sell within 10 years, the guarantee moves to the new owner. The premium is included in most of our quotes, except small or commercial jobs, and we apply for it before work starts.

With charge up you pay for the actual time and materials, but the final price is unknown and can end up over budget. A fixed price gives you more certainty from the start. It works best for new builds and projects with a clear brief, where materials and fittings are already chosen. Even then, some items cannot be priced until work begins, like hidden rot in a wall during a renovation. We mark those clearly in the quote.

Keeping to a budget is a team effort. A clear brief from you and council consented plans from your architect let us price exactly what you want up front. Decisions made early mean fewer last minute changes and fewer delays getting trades or materials. If the scope changes, we price the change before we start on it, so you know what it costs.

Ready to build?

Tell us about your project and we will come back with an estimate, or give Chris or Catherine a call.